Do Better - Service Jerry Employee Review

2.0
Jan 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers within teams, Remote/WFH, Flex Time and Decent PTO

Cons

-Bite off more than they can chew, -Completely disregard issues to prioritize other aspects of the app/company but don't have the proper testing/follow through. Trial and Error on the fly is not the way to go. -Supposedly accepting of feedback and interest in employee wellbeing but fall short -Boast about being a customer focused service but continue to add services that overwhelm staff which causes delay in providing proper and timely assistance. -There is no proper training procedure in place. Like at all. Burnout is not an if, but when.

Explore other reviews about Jerry

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great colleagues to work with. - Embrace agentic workflow. - Data driven. - WLB.

Cons

- Require self-control. - Sometimes feel lonely.

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a Software Engineer at Jerry.ai honestly feels like being in a constant sprint with some of the sharpest minds I’ve met. The dev culture here is wild, people think fast, build fast, and expect results that actually matter. You’re given full ownership of your projects, from design to deployment, and it’s super satisfying seeing your code go live within days. The engineering problems are legit interesting too we’re talking large-scale optimization, performance tuning, and automation challenges that push you to think beyond just syntax. I really vibe with the “figure it out, ship it, and iterate” mindset. It’s high-energy, collaborative, and full of those late-night “wait, that actually worked?” moments.

Cons

If you’re someone who values crystal-clear direction and structured workflows like me, Jerry.ai might feel a bit overwhelming at times. The company’s still scaling, so processes can feel rough around the edges and sometimes documentation lags behind features, and it’s easy to get lost juggling multiple priorities. Communication across teams can get tricky too, especially when everyone’s moving a mile a minute. You learn to sync fast and over-communicate, but it takes a bit of adjusting. Also, because expectations are high, imposter syndrome can sneak in when you’re surrounded by brilliant people. But if you take it as motivation instead of pressure, you’ll grow faster than anywhere else.

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Jerry Response
8mo
Thank you for sharing your experience. We’re glad you find the work at Jerry both challenging and rewarding — ownership, impact, and technical depth are key parts of our culture. We appreciate your feedback on communication and process clarity, and we’re working to strengthen coordination and delegation as we scale. If you’d like to share more specific feedback, please reach out to our People team at peopleteam@getjerry.com — we’d love to learn more.
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