Develop and Grow - Customer Service Representative (CSR) JetBlue Employee Review

4.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

You can study as you work through educational programs, there are of course flight benefits with JetBlue and other airlines. They have recently joined NorthEast Alliance. which brings anticipation of future growth.

Cons

The CSR teams are many new people as well as leadership and there is a challenge with technology that stems from typical Sabre and website issues.

Explore other reviews about JetBlue

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with.

Cons

Nothing at this time, honestly.

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible, company has a nice trading shift trading platform and system. The company likes to celebrate every little occasion and workload is fairly easy.

Cons

The company has been struggling financially for more than half a decade so it’s somewhat unstable and because of this it might be harder than usual to move up the ladder.

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