It started out ok... - Airport Operations Crew Member JetBlue Employee Review

2.0
Jun 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Always busy, never bored. Great people to work with. Hours can be flexible and you can trade hours online. Can often double up on shifts.

Cons

Management was often lazy and never helpful. It was very stressful and they cut a lot of hours and by the end of the day you were very exhausted and beat. Too much work for one person, very hard to deal with irate customers. Management would tell you to be firm, but then they would come out and give the customer anything they wanted, making you look very foolish.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible, company has a nice trading shift trading platform and system. The company likes to celebrate every little occasion and workload is fairly easy.

Cons

The company has been struggling financially for more than half a decade so it’s somewhat unstable and because of this it might be harder than usual to move up the ladder.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Flexibility Flight benefits work perks No direct supervisor micromanaging

Cons

Heavy work load depending on season and flight count Mandatory Shift Extension if operation becomes hectic

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