Disappointed - Airport Customer Service JetBlue Employee Review

2.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a lot of airport operations customer service employees. Easy to trade shifts and fly standby.

Cons

Company cares a lot more about customers than employees, if you’re involved in any situation and they have no evidence like a video of what happened they will go with whatever they think is rational, they won’t go on your side even if you’re right. As an employee you don’t feel safe in that matter, it’s whatever they think or feel about you. Very unfortunate.

Explore other reviews about JetBlue

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with.

Cons

Nothing at this time, honestly.

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible, company has a nice trading shift trading platform and system. The company likes to celebrate every little occasion and workload is fairly easy.

Cons

The company has been struggling financially for more than half a decade so it’s somewhat unstable and because of this it might be harder than usual to move up the ladder.

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