Great company, unless it's IT. - IT Crew Member JetBlue Employee Review

2.0
Jun 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Rapid growth fuels lots of work and constant challenges. If you're looking for excitement, airlines have plenty and JetBlue is one of the best. I would recommend working at JetBlue as long as you are not considering IT.

Cons

I would not recommend working for the JetBlue IT department under the current senior leadership. Fear and intimidation are not leadership skills. Critique publicly and compliment never is also unacceptable. Additionally, even herculean achievement will not result in career advancement despite the definite challenge IT Crewmembers have with work life balance given workload and staffing. The company overall has had a very difficult time with performance management and IT has been at the head.

Explore other reviews about JetBlue

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible, company has a nice trading shift trading platform and system. The company likes to celebrate every little occasion and workload is fairly easy.

Cons

The company has been struggling financially for more than half a decade so it’s somewhat unstable and because of this it might be harder than usual to move up the ladder.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Flexibility Flight benefits work perks No direct supervisor micromanaging

Cons

Heavy work load depending on season and flight count Mandatory Shift Extension if operation becomes hectic

See reviews by: Helpful|Rating|Date|All