Customer service/ cashier - Front Service Clerk Jewel-Osco Employee Review

1.0
May 12, 2018
Recommend
CEO approval
Business Outlook

Pros

If you are an opportunist you can do well here. After twenty years I'm capped at $16.50 an hour. Raises aren't based on performance. You don't have to beg for them and their higher than most places I've worked. The union protects employees from getting fired for 'made up ' reasons. You have to be really incompetent to lose your job.

Cons

Currently new hires have to wait to receive benefits for about a year(only reason I still work here) and they are very demanding on their employees. Expect to not get a break for 4 to 5 hours and sometimes not given at all because the customers come first, when working checkout area. Everyone is understaffed so you are required to do 2 or 3 jobs at the same time. It's not unusual for someone to have to check, work customer service counter, authorize liquor purchases at other registers, get necessary change for cashiers... the list continues. All this while your manager is wandering around the store. Management is very tyrannical while doing little to help.

Explore other reviews about Jewel-Osco

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-weekly pay -no customers -consistent routine everyday

Cons

no actual job cons, it was pretty straightforward -just need a consistent sleep schedule

2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Job. Time flies when working. Learn new skills.

Cons

Management does NOT care about you only the work you do. You will be overworked and underpaid. Very little training and they expect you to know everything within a couple weeks. Managers are lazy and will put their work on you! Work place is full of drama and creepy people that HR looks the other way because of 'popularity'. This is not the only location with problems the whole company is a mess. Constantly switching out district managers. Ops were horrible, they would come boss everyone around to try to make the shop look perfect in 1 shift, often making a lot of people miss their breaks and work overtime. Frozen loads and products would go to waste due to miscommunication between managers and no one seemed to ever want to fix any problems. Extremely low morale and high turnover. Stay far away from this place unless you're really sure you're only staying a while.

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