People definitely underestimate the effort it takes to manage a successful and profitable Jimmy John's location. - General Manager Jimmy John's Employee Review

4.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Jimmy John's is a great place to work because of the great environment. The music is loud but not overwhelming, the crew is incredibly fast, and energy is never absent. Customers are greeted loudly as they enter the door making them feel important. A great manager knows how to make perfect bread which leads to awesome sandwiches made in just seconds. Jimmy John's is a fast-paced, energetic, and just simply a fun place to work.

Cons

Dealing with ignorant customers is always an issue in the foodservice industry. Jimmy John's has a sign that reads: "The customer is USUALLY right." They are almost never right, but you have to still take care of them. Lunch rushes can be extremely intense requiring all employees to be quick. Turnover can be high due to searching for fast employees that can handle the stress.

Explore other reviews about Jimmy John's

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, fast paced, really great team and solid tips

Cons

It can take a bit to be comfortable planning your pathway

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and bonuses Potential for a laid back environment Very clean store

Cons

Current GM is terrible with the schedule, constant last minute changes with little to no notice of said changes. Also no notice when a new schedule was out. GM will blame the person for not seeing last minute changes and has penalized people in the past for it. GM flirts with most women that come into the store, even though he has a wife and kids. The drive through headsets will damage your hearing, as there isn't any audio cut off, so people can start cars in your ear at full volume. Grease trap gets cleaned every sunday and makes the entire store smell like sewage New owners are getting rid of PTO for any management employees Part time only and no benefits even as a manager other than a small bonus Employees and management refuse to wear beard nets even when clearly unsanitary Very drama filled environment

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