Very poor leadership - Store Manager JoS. A. Bank Employee Review

1.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to meet good people in the store. Decent employee discount. Benefits are competitive. Really very little I can say positive about this company any more.

Cons

Can't make a living in most stores at most positions. Men's Wearhouse has ruined this company. They don't want experienced, talented salesmen. They want young, inexperienced, insecure kids and lots of them. They train you to sell by literally reading a script to every customer. They are banking on the money they are saving by hiring people who will work for less than a livable wage, will make up for the revenue they will lose from nobody knowing what they are doing. Yes, reading their script is a better strategy than some teenager fumbling over their words, trying to sell something he knows nothing about.

Explore other reviews about JoS. A. Bank

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment to develop people skills

Cons

Very fast-paced environment with inefficiencies

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent company that is ahead of the game in many aspects of the retail world: Constant training for all types of job skills, high profitability for a brick and mortar retail chain, and focus on diversity and making sure the right people are in the job, simplified and standardized visual standards for the whole company.

Cons

-“Pay scales” make it so more tenured employees could be making up to several dollars per hour less than new and untrained employees. The solution to this is “don’t talk about pay”. You can make more by being fired and re-hired than getting a raise. -Upper Management has become nothing but micromanaging. Many tasks of local management is pointless busy-work. -Store Leaders have zero say in random merchandising choices, leading to useless and unpopular products that do not sell because buying teams for Jos A Bank need to be fired. -Declining quality of products accompanied with increase in price that is noticeable to customers. -Zero advertising to new customers. -Brand is considered secondary to the primary brand of the parent company, Men’s Wearhouse, so remodels, new fixtures, etc are not prioritized for the Jos A Bank brand.

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