The company needs to get it's act together. - Third Key Holder JoS. A. Bank Employee Review

2.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The customers are for the most part very nice and professional. The job itself isn't too strenuous, and the products are easy to sell. They have a well established client base that is pretty loyal. They also give you a killer deal on their custom suits as an employee. They have nice full benefits for full time.

Cons

The company itself has been through a lot of changes in the past couple years. I was in the position as third key in my store, and the store I was promoted to lost their manager, the assistant manager and the manager in training. (either fired or left out of frustration) So coming into the store, I was the only experienced Jos. A. Bank employee. They threw a mens warehouse manager into our store and it all went crazy. They put so much pressure on the new manager while there was much confusion still in the company. So it trickled down the line to every employee in the store making it absolutely miserable. After 4 months, I was the only one left from 12 employees that worked there when I started. I stepped down from the position of third key because the pressure they put on the management was outlandish and they were expecting me to do a assistant managers job on a third key salary. That's not how you treat an employee that's dealt with all the issues that came up without question as the company changed.

Explore other reviews about JoS. A. Bank

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment to develop people skills

Cons

Very fast-paced environment with inefficiencies

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent company that is ahead of the game in many aspects of the retail world: Constant training for all types of job skills, high profitability for a brick and mortar retail chain, and focus on diversity and making sure the right people are in the job, simplified and standardized visual standards for the whole company.

Cons

-“Pay scales” make it so more tenured employees could be making up to several dollars per hour less than new and untrained employees. The solution to this is “don’t talk about pay”. You can make more by being fired and re-hired than getting a raise. -Upper Management has become nothing but micromanaging. Many tasks of local management is pointless busy-work. -Store Leaders have zero say in random merchandising choices, leading to useless and unpopular products that do not sell because buying teams for Jos A Bank need to be fired. -Declining quality of products accompanied with increase in price that is noticeable to customers. -Zero advertising to new customers. -Brand is considered secondary to the primary brand of the parent company, Men’s Wearhouse, so remodels, new fixtures, etc are not prioritized for the Jos A Bank brand.

See reviews by: Helpful|Rating|Date|All