Big, but hollow - Anonymous employee Johnson Controls Employee Review

2.0
Jul 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Due to it's size, their buying power is excellent. They also have deep pockets to make up for mistakes. The rank-and-file are mostly good people.

Cons

JCI is the worst run business I have ever had the displeasure of working for. Gross inefficiencies and a top-down management approach plage the organization. One hand rarely knows what the other is doing, and they compete with one another. Don't be fooled by it's posted core values; there is a terrible corporate culture.

Explore other reviews about Johnson Controls

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employees, people, and pay. Excellent 401k match

Cons

Nothing, slow moving upper management but that’s at every large company

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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