Overworked and underpaid - Patient Advocate Jordan Valley Community Health Center Employee Review

Very patient-centric. Our goal is to get to the yes for our patients. The patients' entire well being is considered. This covers medical, mental health, and dental care. It also may be providing clothing or shoes to a patient in need and making connections to other services.

We grow fast! There are always some hiccups that come with change management in a rapid-growth organization.

There are endless opportunities to improve the organization's structure, processes, and procedures, and make meaningful change What Jordan Valley does is easy to market; it's a meaningful service meant for people who often can't afford healthcare. The pace is sustainable. There's a lot to do, but it can't all be worked on at once. I'm empowered to tackle one problem at a time, while creating a system for completing something similar in the future. There's freedom to try new things.

There are very few established, cross-organizational processes or procedures. A lot of time and energy is spent reinventing the wheel every time a recurring project comes up. Communication from the top doesn't make its way down the chain to front-line staff, so there are internal communication gaps.