Pros
JFFD changed my cat's life - the product, while expensive, truly works. Giving you a 70% discount is quite generous, and it makes it cheaper than most other options with the discount. I appreciated the flexibility of my role. My territory was mine to manage.
Cons
A private equity firm funding JFFD and a board of directors they appointed are deciding your fate? Run, don't walk, away from this company. When I started JFFD there were about 30 KAR's. 5 months into working, we were down to 15. I told myself that this provided an additional layer of job security, but that proved incorrect. 4 months after that I woke up to a "organizational meeting update" where the remaining 15 of us were let go. As one of the top performers, I was floored. In a sad attempt to save face, HR also made assurances that if we wanted to switch to retail (the kitchens), they'd make it happen. Low and behold, one of my coworkers tried this route and was denied the role. That is ultimately what the company does. Makes big promises to it's employees and it's customers that it can't keep. Speaking of baffling decisions, JFFD decided to export all their USA made dog treats to Mexico. The kicker? They did this knowing full well that tariffs were around the corner. The company just doesn't make logical business decisions. Finally, lets talk about the kitchens. In a day and age where corporations are dying to be rid of their physical space, JFFD decides they want to spend mass amounts of their budget making "dog hibachi" stores. Well, one store can't hurt - but how about 3 in Chicago all within 3 miles of each other? Just a ridiculous concept that failed logistically in Chicago as well as financially. The kitchen workers are understaffed and underpaid, and entitled customers yell at them daily.