A great name on a resume, a terrible place to work - Anonymous employee KAYAK Employee Review

2.0
Oct 31, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big complex site (almost too big for itself) Fun co-workers (as long as they are underlings) Name recognition for your next job

Cons

No work/play balance Developers don't care about after-hours or fixing problems Terrible management gets hired and promoted Executives are out of touch with the people who work for them except for 1 You will never be heard by anyone that matters Lost the startup feel years ago

Explore other reviews about KAYAK

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly helpful team members Very genuine people Geographic diversity Work-life balance is understood and appreciated Supportive culture

Cons

Compensation could be more competitive Lots of internal systems to navigate (but it's getting better) Limited racial diversity, at least on the Commercial teams

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

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