Beware - Anonymous employee KAYAK Employee Review

1.0
Aug 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work at one of the most recognized sites in the world with some really smart folks and pretty cool people.

Cons

Senior management is bad I mean really really bad. The culture is similar to high school so if you haven't been chosen to be a part of the clique then you have no shot at advancement regardless of performance. There is such a profane lack of strong leadership and extremely poor communication, which makes for an awful work environment. Now what you have are unproven leaders who lack the wherewithal to encourage, motivate and LEAD their teams. Morale is at an all time low, there is no proper HR. All of the best people are gone or leaving soon. Sad all around

Explore other reviews about KAYAK

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly helpful team members Very genuine people Geographic diversity Work-life balance is understood and appreciated Supportive culture

Cons

Compensation could be more competitive Lots of internal systems to navigate (but it's getting better) Limited racial diversity, at least on the Commercial teams

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

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