horrible communication/ managing system. - Anonymous employee KAYAK Employee Review

1.0
Nov 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally, the most important decision(PM/design/devs) is made in Cambridge, Boston. Berlin is a supporting office - you won't have any important project in Berlin. Communication between two different offices is very challenging, especially if your manager is in a different office. But don't worry, if you are good enough they will relocate you to Cambridge, Boston ;)

Cons

- some of the upper managers are very insensitive culturally/ethnically. very horrible. the worst part is they aware of it and don't care. -. Your coworker disappears out of sudden and you won't hear a good reason from the manager. (in Germany) and people don't know how to appreciate their team memeber. People just want to get credit along as much as possible to get promoted. -. The top-down working process. Sometimes, even C-level executive involves in the projects with their very personal reason. Managers are the decision maker, not you or user. and people are busy with their politics and making their boss happy. If you against your boss's opinion/decision with good reasons, be prepared to be fired. (I am not joking.) -. Communication/managing skill is very horrible. This company may used to be a good place to work, but lots of people are unhappy and leaving.

Explore other reviews about KAYAK

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly helpful team members Very genuine people Geographic diversity Work-life balance is understood and appreciated Supportive culture

Cons

Compensation could be more competitive Lots of internal systems to navigate (but it's getting better) Limited racial diversity, at least on the Commercial teams

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

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