Unhealthy environment for people trying to bring change and innovation. - HRIS KAYAK Employee Review

1.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

The location is convenient to mass transportation and the perks are good.

Cons

The culture is toxic. Especially for new people joining. The HR team is the biggest road block to change and they say ‘no’ to everything we ask. They even exclude new people on their own team from contributing. It’s ‘our way’ or get out. They hire to hire but don’t want new ideas. They just want to say they brought in diversity but they shut out the new hr managers with new ideas. It’s a scapegoat environment and anyone who tries to improve the environment is viewed as a problem.

Explore other reviews about KAYAK

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly helpful team members Very genuine people Geographic diversity Work-life balance is understood and appreciated Supportive culture

Cons

Compensation could be more competitive Lots of internal systems to navigate (but it's getting better) Limited racial diversity, at least on the Commercial teams

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

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