Horrific management - Anonymous employee KAYAK Employee Review

2.0
Aug 5, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong business model, excellent growth potential. Dedicated peers and colleagues. Fun, generous CEO.

Cons

C-level executives are astonishingly bad at management. Google them and you will find proof. Their personal lives bleed into their professional work. The CFO and CMO are married. The CFO also runs HR. All misbehavior from C-level personnel is ignored. No regard for human resources policies, protocols, career development. Employees are disillusioned. Morale is low, and good people are quitting by the day.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly helpful team members Very genuine people Geographic diversity Work-life balance is understood and appreciated Supportive culture

Cons

Compensation could be more competitive Lots of internal systems to navigate (but it's getting better) Limited racial diversity, at least on the Commercial teams

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

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