Impossible to manage - RGM (Restaurant General Manager) KFC Employee Review

1.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The General Manager is given a good amount of freedom to manage as he/she sees fit, however, for many aspects of the restaurant your hands are tied.

Cons

It is impossible to achieve the numbers that corporate requires of you. Labor is the most difficult to comply with, and many managers solve this by spending their vacation time to reduce payroll. It is also common to play "payroll tricks" like showing your assistant manager as taking a sick day so that days pay is not charged to labor. Similar tricks are done with food cost, inventory and the repair budget.

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5.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Get to eat fried chicken

Cons

Lots of grease around you

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It got to be fun to see how fast we could get on the drive thru, we ended up being the fastest team in our district! My manager was really great at getting us to have fun as a team, and to leave our bs about working fast food at the door.

Cons

Basic service industry stuff. Nothing extraordinary.

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