Case Manager - Anonymous employee KVC Health Systems Employee Review

1.0
Mar 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for a new social work graduate, good benefits

Cons

KVC does what it can with the resources it has. That being said, case loads are ridiculously high and this job sets you up for failure. In this role, you end up working well over 40 hrs a week but do not get paid for the extra hours. It was not uncommon for me to work 60 or more hours a week, only get paid for 40 hours, and still not be able to complete everything that was expected of me. I constantly had clients and foster families tell me I am failing them and honestly they were right. I was not given the resources or training to properly do this job and despite being a competent social worker with a degree, license, and good time management skills, I felt I was doing more harm than good in this role. My time off work was filled with dread and anxiety in anticipation of going back to work the next day. This job had a direct negative effect on my physical and mental health, and my marriage. My anxiety was so intense it affected my wife's mental health. My family was telling me to quit, my therapist was telling me to quit, my doctor told me to quit. The stress of this job is just too great.

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KVC Health Systems Response
8y
Thanks for taking the time to share your perspective. As an organization led by social workers, therapists and other clinicians, it is heartbreaking and unacceptable that you experienced this kind of stress in your position. While many of our teams are adequately staffed, there are a few, particularly in rural areas, that have dealt with ongoing job vacancies which lead to high caseloads, burnout and turnover for the other people on the team. There is a complex situation going on right now in regards to the Kansas child welfare system which is contributing to these challenges. We encourage you to read about the bigger picture over at http://www.kvckansas.org/childwelfareinfographic Our HR team and directors/supervisors are working to fully staff every team and office so that employees are able to succeed and children and families get the quality services they deserve.

Explore other reviews about KVC Health Systems

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

KVC has been a rewarding place to work. I have a supportive supervisor, great coworkers, and genuinely enjoy the work I do. The team environment makes a big difference, especially in a setting that can be challenging at times.

Cons

This position definitely requires a strong, adaptable nurse due to the behavioral and psychiatric needs of the patients we care for, but it is meaningful work and has helped me grow both personally and professionally.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture has transformed dramatically from toxic to accountable, clear, and kind over a decade Strong leadership development (Gallup, Dare to Lead frameworks) Weekly 1:1 supervision means employees know their supervisors well Real internal mobility entry level to director is achievable based on work ethic Mission-driven workforce, people genuinely care about the kids and families they serve High retention most people want to stay and grow within, even when their current role isn't ideal, they will move positions to stay Respectful, psychologically safe environment all opinions welcome Excellent medical/dental/vision benefits; decent 403b match Positive social environment with systems that naturally filter out toxic behavior over time Competitive pay within the nonprofit/mental health sector

Cons

Pay is significantly below for-profit market rates. nonprofit pay scale is a real tradeoff Director role is highly unstructured can feel chaotic, especially in 24/7 locations requiring after-hours work Toxic employees can linger too long the kindness and grace extended to everyone delays removal Some employees stay in roles that aren't a good long-term fit simply because they love the culture Heavy meeting load at director level can crowd out focused, strategic work

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