Pros
A great place to work at if you want to work like a robot.
Cons
The company lacks a true training structure. You are expected to learn on your own. Then you would be afraid to make any educated guesses to resolve ongoing issues. 99.99 percent of the time you are going to be wrong and you hear about. The problems are that there is no real fix for any thing. Every one would any thing just to calm down angry customers. In desperation one can become stressed and aggravated over the horrible software KWI calls a POS system. Because of the micromanaging, stress, aggravation, confusion, no real leadership, no training, poor management direction, the air condition does not work correctly, the power system goes down a lot, the mPOS crashes a lot, customer are double or even triple charge during basic credit card transactions, at least five people call out sick at any giving time. One can only wonder why any one would stay at KWI for only 3.5 years! Sad really sad... I would NOT recommend my friends to work KWI because I want to keep my friends and my friends.