Overall a good place to work - Anonymous employee Kaiser Permanente Employee Review

3.0
Feb 16, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you learn the rules and follow them, you will find a lot of support from the system, at least as far as maximizing benefits, balancing career/personal lives, and knowing what's expected of you. The benefits here are very good. If you have a career that includes some certification with initials at the end of your name (MD, RN, RHIT, RT, etc) then you will do well. If you are accustomed to working your way up the ladder, it's best to have some type of certification. The company is MD-centric so the closer you are to the main focus of the corporation, the better your chances for respect, advancement, wages and raises. Kaiser has many union-based positions which offer some protections for people who do not have initials at the end of their name. This helps maintain employment during times when the economy suffers and the company looks for ways to cut costs. I have met countless people with 15, 20, 25 years at Kaiser. It's not unusual - it's the norm. Although starting salaries for many positions (clerical for example) may be low, employees tend to stay a long time and work up to higher salaries through their long tenure.

Cons

I miss being performance managed. When I'm judged based on performance, I have control of my reputation, career opportunities and future. I am in a union position and most opportunities are based on your seniority. Whether or not your input is taken seriously is based on seniority. Whether or not you have an opportunity to grow is based on seniority. Management gets away with dodging directly managing you by over-using the "lead" or "senior" positions. This prevents you from knowing what is said about you and how the manager feels about you personally or about your performance. If your "lead" likes/trusts/respects you, they will pass on a good report. If they don't, it's human nature that they aren't interested in your success (and may want to get even) and will not pass on a good report. You have little or no control of this. Gossip is substituted for performance management here. As with many companies, many job functions are being automated or out-sourced compared to 5-10 years ago, so if you don't have a clear medical specialty with an employment track record in that specialty, you are at risk. If you are older, you are safe if you are an MD or RN but if you are not in a designated specialty, age makes a difference in transfers and promotions. IT employees who need to purchase supplies have to do so with their own money and then request reimbursement. People who work from home likewise pay for connectivity and any related needs and then request reimbursement. I have worked elsewhere when this was billed to a company credit card or directly to the company (e.g. internet connectivity) without relying on the pocketbook of the employee to finance company business. I have worked at companies with an open-door policy. Kaiser is not like that. If you go around anyone in management to accomplish a goal, it will be remembered and you may pay for it in the long run.

Explore other reviews about Kaiser Permanente

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Pay is great. School reimbursement.

Cons

No benefits as per diem.

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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