Pay is decent - Company is hollow - Senior Agent Kaplan Employee Review

Users say... "Great for people who are not afraid to jump in and work." "The benefits are good if you can get yourself enough work for your hours to qualify for them." "The hours are flexible and you get to choose which classes you wish to teach." "Great colleagues to work with" "Work / Life balance is great as you work a typical 8 hour shift (no paid lunch) clock in and clock out." 

Users say... "HR management is poor very poor." "coming (generally only awarded after many years) and the pay is very low." "They hire inexperienced people at a low salary and lock them in with policies that only allow for small % increases annually" "No training program" "Additionally, upper management would pull us aside to attack our character — not even our performance."