It could all be gone in a flash... - Operations Kaplan Employee Review

2.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible remote environment. Immediate supervisor was great the past few years, prior to that it was hit or miss.

Cons

Money trumps all. You could be the best employee but make more than a newbie and they will pick the newbie over you-every. single. time. They change TOO much-they never settle in to see if a strategy will actually work. They manipulate employee engagement surveys to make it look like people are happy/engaged. Overall, just a very fake caring attitude towards anyone that isn't at headquarters or the call center. You definitely will not be promoted or acknowledged if you do not work at either of those locations.

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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