Good culture but high workload - Student Services Advisor Kaplan Employee Review

4.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Wholesome group of people, management are understanding

Cons

high call volume which can be quite draining sometimes

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good remote environment while not having a lot of micromanagement.

Cons

It's very hard to advance. Promotions seem very hand picked instead of basing them on merits.

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