Lacking leadership - Manager Kaplan Employee Review

3.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation, vacation, and benefits package. Growth potential is OK, however transitioning between Kaplan units is nearly impossible.

Cons

Extremely poor communication. Campus-level departments regularly try to implement new strategies for success, however the Business Solutions and IT departments do not communicate effectively to ensure a smooth transition. This lack of communication has caused delays in business operations and actual failures when submitting information to accrediting agencies. Also, Kaplan tends to retain poor employees with Director-level supervisors simply making excuses for their lack of performance.

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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