1.0
May 2, 2021
Anonymous employee
Current employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
Used to be a great company with good pay, benefits and focus on the customer. Key phrase is "USED TO BE"
Cons
Management, middle management and any new hires trained by current management are inept. The whole company has been gutted and replaced by favorites of executives who don't have the correct skills or business acumen for the position. I've worked at Kaplan for a long time and saw a sharp transition from successful business model focused on students to an unsuccessful strategy to move money from workers to csuite members (read salary cuts for workers while Csuite bonuses and salaries were resumed). Management doesn't value customers or workers.