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      Kaplan

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      Kaplan reviews

      Low salary - Customer Service Kaplan Employee Review

      3.0
      Apr 9, 2024
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits for staffing and allow reasonable and flexibility choice for working schedules and lunch time.

      Cons

      No career path and one way narrative structure. Complex workloads and pay too less.

      Explore other reviews about Kaplan

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuinely supportive community, lots of opportunity

      Cons

      Compensation could be higher across the board

      4.0
      Jul 13, 2026
      Student success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good remote environment while not having a lot of micromanagement.

      Cons

      It's very hard to advance. Promotions seem very hand picked instead of basing them on merits.

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