Poor management - Customer Service Officer Kaplan Employee Review

1.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly colleaugues and flexible working hours

Cons

Incapable manager and supervisor having shoe-shining culture

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good remote environment while not having a lot of micromanagement.

Cons

It's very hard to advance. Promotions seem very hand picked instead of basing them on merits.

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