Decent work, great coworkers, iffy leadership - Learning Experience Designer Kaplan Employee Review

3.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my work - it was varied and challenging, and I definitely had the opportunity to grow my skills and take on new roles. I found coworkers that I developed strong friendships with even outside of work, and many more whose skills I deeply respected. The benefits are genuinely good, if you know of and take advantage of them.

Cons

I certainly didn't get help from my managers to develop my skills; I rarely even got feedback on my current job performance. Higher leadership also made various decisions that I thought short-sighted - for example, laying off all of the full-time teaching staff, or using a learning management system that didn't suit customer needs for a particular program because it was the same one used in a *different* program. Additionally, while the benefits are good, the pay was subpar - common in education, but still not great - and I didn't get a raise even for cost of living increases for multiple years in a row. (And I know many others experienced the same thing.)

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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