Kaplan - Remote Customer Service Representative Kaplan Employee Review

3.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to start your work from home journey, get in the door and move up or over as soon as you are eligible.

Cons

Subpar training, Outdated work resources.

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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