Was a great company. Future is up for grabs. - Manager Karmak Employee Review

3.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

The people at this company made it feel like you belonged and were happy to come to work each day to work for great customers. Health care options were suitable. Vacation for longer term employees is good. Sick days build up as well which is nice when needed. Sales, database, Devops and support teams have had good management and would be where to look when joining the company.

Cons

Senior Development management and IT need a refresh. The older development staff (who still rock) have been bypassed for newer development members who do not know any of the dev history or HD business. They do not listen or ask for advice and had have been making bad decisions the last few years making the software difficult to support. Some of this wasn't directly their fault with the past CEOs direction that led them in a bad place. IT has had its own issues which I would avoid going to this company to work for, and don't expect a good salary. Work life balance is poor. Expecting your butt to be in a seat 8 hours a day. Thinking this was the norm for so many years but other companies culture have evolved to find a better work life balance. Many core staff members across all areas have left the company leaving the company with a lack of product knowledge. Past Glassdoor reviews asked by HR recruiter to add fluff to cover up bad posts.

Explore other reviews about Karmak

5.0
Sep 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee owned, good work culture, solid benefits

Cons

I can't really think of any

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality Product Great story for the company

Cons

Benefits are VERY expensive. Product is 50% more expensive than the closest two competitors and the primary competitor is arguably the same product for half the cost. Management thinks they can overcome that problem by "selling better" Extremely disorganized between departments. Overall sales structure creates in-fighting. More often than not, sales person is putting out fires that other departments started because they don't know any roles outside of their own. Sales process is taken away from sales person prior to deal officially closing but then if deal goes backwards, salesperson gets their commission taken back even though they weren't handling the rollout. Extremely complicated rollout process.

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