Principal account manager - Principal Account Manager Kaseya Employee Review

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

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Kaseya Response
2mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
6d
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Resources are available to learn from

Cons

Low customer confidence, little to no support

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