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      Kaseya

      Engaged Employer

      Kaseya reviews

      Sales Representative/Operations - Customer Service Representative and Operations Support Kaseya Employee Review

      4.0
      Oct 22, 2018
      Customer service representative and operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, if you come in with a good attitude, the people and environment is amazing. I have the most fun working here than I have anywhere else. Fun Environment Great people to work with Pay is ok (Better elsewhere, but not THAT bad at Kaseya)

      Cons

      Large disconnect between executive’s objectives and everyone else’s Better pay to be found elsewhere Job Security Job Security Job Security Job Security And Job Security Even after receiving promotions, you could be let go at any moment. In my tenure at Kaseya, I know of at least 3 people at Kaseya that were promoted for being good at their job, only to be let go less than 90 days after. Your job is NEVER safe at Kaseya.

      Explore other reviews about Kaseya

      5.0
      Jun 2, 2026
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy to make money if you don't mind dealing with politics and are likable

      Cons

      office politic heavy, if you're not liked or make an impression - you may never make money.

      1
      avatar
      Kaseya Response
      3w
      Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
      2.0
      Apr 19, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

      Cons

      -Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

      3
      avatar
      Kaseya Response
      2mo
      We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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