One of the worst ran departments I have been a part of - Manager II Kaseya Employee Review

1.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The channel partners and business model is very interesting. The company is trying to corner an MSP industry with a pretty substantial TAM.

Cons

-Every decision, large or small has to be fed through a micromanagement system that delays any productivity while holding any good idea ransom until management can claim credit for it -Career Opportunities are strictly based on preference and politics, completely independent of capability, talent. If you are willing to kiss the ring, you will move up. If you dare question decisions, you will be in the penalty box. -Very limited compensation structure, we were acquired by Kaseya and constantly reminded in meetings how "overpaid we were", implying little opportunity for upward mobility -Zero diversity is encouraged, no ERG's or any type of groups are allowed, but they do have a charity that allows you to donate to stray dogs and other stuff. -Senior management is a bit delusional, numbers and metrics seem to be manipulated in an attempt to incentivize employees. No real direction or transparency is provided, despite them claiming transparency. Little is shared -Horrible work life balance expectations: I was told multiple times that in order to succeed at this job we needed to be available nights, weekends, and at any given time. Emergency or not, if leadership calls you MUST answer, and yet somehow you cant get them to answer an email, accept a calendar invite, or respond to a chat for days about simple decisions, even during business hours.

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
avatar
Kaseya Response
2mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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