Pros
Kaseya offers a crash course in the fundamentals of tech sales. You’ll quickly learn how to sell SaaS products, navigate Salesforce, build quotes, and negotiate both internally and externally. It’s a place where you can develop some essential sales skills early in your career, especially if you're looking to get hands-on experience in a high-pressure environment.
Cons
Work-life balance is virtually non-existent. The culture is built around micromanagement and relentless pressure, with little regard for employee well-being. Management lacks a solid understanding of modern tech sales and often pushes reps to repeatedly contact the same leads, damaging customer relationships. The office environment is outdated and demoralizing, with mandatory in-person attendance from 9 to 5:30. Taking a full lunch break? Never happens, and most people eat at their desks. Benefits are minimal to non-existent—poor healthcare, no dental, no pension—and the customer support infrastructure is broken, leading to frustrated clients and overcharging issues. Overall, the internal processes are chaotic and ineffective.
