Tired of the negative reviews - Manager, Customer Success Keeper Security Employee Review

5.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Here is what you need to know about working in Sales at Keeper: 1. Highest commission rate I've ever seen 2. Enough inbound leads to exceed your quota month over month 3. Strong product that makes selling it fun and painless (if you take the time to learn it) 4. Supportive leadership, the whole way up to our CRO and CEO 5. Great culture.. From the moment I started working here I've enjoyed getting to know my colleagues at Keeper, we've brought together a great group of people. 6. Career progression - I've seen countless promotions in my time here, every year more people receive promotions. If you want to make good money and have fun doing it, join Keeper. Don't let the negative reviews of the people that didn't succeed ruin it for you.

Cons

I would like to see benefits improved. You're offered a lot of autonomy and that can be the demise of some people. You need to be self motivated to succeed here, especially in a remote environment.

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Keeper Security Response
2y
Great feedback! We review our benefits annually and will evaluate our opportunity to make additional enhancements in the coming year. We also have some fun recognition ideas in the works for 2024.

Explore other reviews about Keeper Security

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m loving the entrepreneurial environment !

Cons

Not much to complain about. If you’re not used to entrepreneurial, fluid environments, it will not be for you.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were one of the best parts of working here. They were knowledgeable, supportive, and always willing to help each other. Many of my coworkers genuinely cared about doing great work and creating a positive experience for customers.

Cons

Unfortunately, the work environment created by management was the complete opposite. There was a lack of professionalism, poor communication, and inconsistent leadership. Managers often created unnecessary stress rather than supporting employees, and concerns raised by staff were frequently ignored. I also witnessed and experienced behavior that felt intimidating and, at times, crossed the line into harassment. Instead of addressing these issues, management often dismissed them or failed to take appropriate action. This created a toxic culture where employees felt uncomfortable speaking up and morale suffered.

5
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Keeper Security Response
3d
We’re glad to hear that you had a positive experience with your teammates and recognized the care, knowledge and support they bring to their work and to our customers. We are disappointed to read your characterization of our workplace and management culture. We take any concern involving professionalism, respect or workplace conduct seriously, but we also want to be clear that the description shared here does not reflect the standards we set for our leaders or the culture we work hard to maintain. Allegations of harassment are serious, and we do not believe public review platforms are the appropriate place to fully assess or resolve such claims. Our company has established channels for employees to report concerns, and we encourage those channels to be used so matters can be investigated fairly, confidentially and with appropriate care. We remain committed to a workplace built on accountability, professionalism, respect, and support. We will continue investing in leadership development, clear communication and employee resources.
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