Opportunity to grow and learn from the some of the best people in the industry - Customer Success Manager (CSM) Keeper Security Employee Review

5.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Keeper has been a life changing career opportunity for myself ranging from work/life balance to earnings. Extremely thankful for our VP of AM who gave me the opportunity to prove myself and develop under him. I was able to quickly learn and adapt to the product and find early success, something anyone can do in this position. The key is applying yourself to the job, learning the product and listening/collaborating to the outstanding leadership you have around you. Its really that simple. The leaders have all been amazing mentors, teaching well past the normal day to day and developing their reps. Any advice you need, personal or job related, they are there to help. Leadership aside, Keeper has the best product in the industry and it sells itself. Not to mention its constantly evolving for the better and moved into the PAM space which provided even more selling opportunities. Leads are constantly coming in and we have an influx of quality clients onboarded every day to work with and grow. Our commission rate is well above the average rates and provides plenty of monetary motivation. For a remote company, we have a great culture and continue to collaborate well. There is open access to the C-level, something you rarely find at a company. We team sell and you will find yourself on calls with any resource you need from engineers to the CEO/CTO/CRO. They care for their employees and want to celebrate success with you. Do not miss out on an opportunity to advance yourself with Keeper and create a new career path. Put the work in and you will find success.

Cons

Benefits are not bad at all but there could be a few additions such as 401k match, gym reimbursement etc.

Explore other reviews about Keeper Security

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m loving the entrepreneurial environment !

Cons

Not much to complain about. If you’re not used to entrepreneurial, fluid environments, it will not be for you.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were one of the best parts of working here. They were knowledgeable, supportive, and always willing to help each other. Many of my coworkers genuinely cared about doing great work and creating a positive experience for customers.

Cons

Unfortunately, the work environment created by management was the complete opposite. There was a lack of professionalism, poor communication, and inconsistent leadership. Managers often created unnecessary stress rather than supporting employees, and concerns raised by staff were frequently ignored. I also witnessed and experienced behavior that felt intimidating and, at times, crossed the line into harassment. Instead of addressing these issues, management often dismissed them or failed to take appropriate action. This created a toxic culture where employees felt uncomfortable speaking up and morale suffered.

5
avatar
Keeper Security Response
3d
We’re glad to hear that you had a positive experience with your teammates and recognized the care, knowledge and support they bring to their work and to our customers. We are disappointed to read your characterization of our workplace and management culture. We take any concern involving professionalism, respect or workplace conduct seriously, but we also want to be clear that the description shared here does not reflect the standards we set for our leaders or the culture we work hard to maintain. Allegations of harassment are serious, and we do not believe public review platforms are the appropriate place to fully assess or resolve such claims. Our company has established channels for employees to report concerns, and we encourage those channels to be used so matters can be investigated fairly, confidentially and with appropriate care. We remain committed to a workplace built on accountability, professionalism, respect, and support. We will continue investing in leadership development, clear communication and employee resources.
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