Good for entry level but little benefits - B2B Customer Service Keeper Security Employee Review

3.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH while they slightly changed recently their approach. In cork it's compulsory to go to the office. Which is an old noisy building, absolutely not fit for purposes. An event from time to time. They provide most of the material (monitor, mouse, keyboard etc) Health insurance (normally) day one. If entry or mid level workload is ok even boring on some markets. Product is good but the boss (CCO CEO whatever I have no clue) is messing up every week so you can face disruption... With no warning and it's usually coming from him

Cons

Perks are jokes (pension is bare minimum and 20 days off) Communication is messy at best. The HR is a joke and everyone will warn you about them from the beginning. Insurance is day one but they won't let you have it before end of training period (can be 4 weeks or 3 months) All decisions are in the US, do not expect any sort of career growth in EMEA. Salary depends on what you do obviously but not overly good, pretty basic. Let's talk about communication: being disrespectful to an employee on slack is not ok, Be respectful period, the founders want to go public soon (rumors...) everything is happening in the US Honestly pay is not great for B2B, but that's the case everywhere, you get to meet the client and endure it, but the wages are average. Slack is all over the place, no distinct channels. If you post in the wrong one, you will be reminding quite sharply by one of the boss Also IT gets hammered regularly by the CEO, maybe you can reach out your team directly instead of shouting at people on a public place. Vibes are generally off, no real communication. The recruitment process is really awful. Job description is embellished compared to your actual job No social connection what so ever and that was for me an important part of it because you WFH you need to connect. Endless useless meetings nothing much done

Explore other reviews about Keeper Security

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m loving the entrepreneurial environment !

Cons

Not much to complain about. If you’re not used to entrepreneurial, fluid environments, it will not be for you.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were one of the best parts of working here. They were knowledgeable, supportive, and always willing to help each other. Many of my coworkers genuinely cared about doing great work and creating a positive experience for customers.

Cons

Unfortunately, the work environment created by management was the complete opposite. There was a lack of professionalism, poor communication, and inconsistent leadership. Managers often created unnecessary stress rather than supporting employees, and concerns raised by staff were frequently ignored. I also witnessed and experienced behavior that felt intimidating and, at times, crossed the line into harassment. Instead of addressing these issues, management often dismissed them or failed to take appropriate action. This created a toxic culture where employees felt uncomfortable speaking up and morale suffered.

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