Overworked and Underpaid - Administrative Assistant Keller Williams Employee Review

2.0
May 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Cool office space and some room for creativity.

Cons

I find it hard to believe that this is a company voted one of the best places to work at. My experience with Keller Williams could be summed up as miserable. I came into the group I was with as an administrative assistant with zero experience in real estate. My team leader was a KW coach and spent the majority of her days do that and never properly trained me. When I would tell her at the end of every week how overwhelmed I was, she would consistently tell me that I’ll figure it out, rather than actually taking the time to help me. I would get twenty new things thrown at me every morning with in the first five minutes I walked through the door, then when I would ask a question about something she would snap at me and say that I should know how to do it. It is safe to say there was a large lack of disrespect. As far as salary, I am a college graduate with a bachelors degree and was not paid close to the minimum entry level salary. With the amount of crazy thrown at me, that salary was a slap in the face. It is safe to say I will never do business with Keller Williams in the future or recommend the company to anyone.

Explore other reviews about Keller Williams

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training Great people Great Brokers

Cons

Must be a self-starter Competion is fierce

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The tech stack is approachable and easy to work with, and the company offers strong flexibility through remote and hybrid work options, supporting a healthy work-life balance.

Cons

Career growth feels largely dependent on personal relationships with upper management rather than transparent performance metrics or defined advancement paths. Job descriptions and salary ranges lack clarity, making it difficult for employees to understand expectations or long-term opportunities within the organization. There is little to no investment in employee development—no meaningful education budget, limited financial support for professional growth, and few structured career progression initiatives. The company also appears to struggle with its overall identity, both internally and externally. It is often unclear whether the organization sees itself primarily as a technology company, a real estate company, or a CRM/platform business monetizing agents through various add-on products and services. This lack of strategic clarity can create confusion around priorities, culture, and long-term direction.

See reviews by: Helpful|Rating|Date|All