Will Deny Your Unemployment - Customer Service Representative Kelly Employee Review

1.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The local office recruiter is very nice.

Cons

The corporate office doesn't care. I was receiving unemployment from an existing claim which was just about to end anyway. I was on a week assignment with Kelly Services. When it ended you have to 're-open' your existing unemployment claim and unemployment has to investigate why it ended. Well they did and everything was okay as the local Kelly office agreed verified why it ended and the decision was my unemployment could continue. Well I get a notice filed by Kelly Services Corporate office that they appealed the decision and has arranged for a hearing over the phone with a Judge. I called their office and they said that it didn't matter that they were not a part of my existing claim. They would be my last employer from their viewpoint and therefore would have to pay me should I open a future claim. That does not seem right or fair at all. How can they appeal something because they don't want to pay you in the future sometime down the road. I think they appeal every decision that comes to their office because of greed. Just know that if you work for Kelly Services and it ends and you want to file for unemployment they will deny it no matter what.

Explore other reviews about Kelly

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My rep was a wonderful person. She took excellent care of me!!

Cons

Nothing that I can think of.

5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
avatar
Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
See reviews by: Helpful|Rating|Date|All