30 Day New Hire Review - Customer Service Specialist Kemper Employee Review

4.0
Aug 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The interview process was easy and everyone I've met are so friendly. I'm currently working in the Moosic Call Center and really feel at home here. The training is extensive and very through. I've never worked in a call center before so that was something I was really worried about going into it, but I feel confident that I will be able to service the Kemper customers.

Cons

Only downside I can think of is the few tech issues, they had with getting our credentials before we were hired. My group and myself didn't start until a month after our interview ( for me this wasn't a problem because of my previous job and I needed the extra time ), but this might be a serious concern for someone who needs a job right now.

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Kemper Response
8y
Kemper is always open to learning of ways we can improve, so thank you for sharing your experience.

Explore other reviews about Kemper

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Was able to learn things - Good team - Good pay

Cons

Sometimes didn’t have too much to do

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers and the work was great!

Cons

Pay, lots of miles on your vehicle, no pay for gas, micromanaging supervisors. They want you to lie to customers to make sales on insurance policies.

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