Not a good company to work for - Claims Kemper Employee Review

The company merged with Unitrin and with this merger there have been numerous layoffs. I personally was not laid off, however within a year there were two layoffs and two offices to close in various states. With the merger this resulted in more customers, however the company did not see fit to hire more employees to handle the increased customer base, instead they laid employees off. With this increased customer base and the lack of employees to service them, this resulted in heavy workload, which resulted in poor customer service and low morale among the employees.