Made great memories but the landscape has changed for the worse. - Anonymous employee Kemper Employee Review

1.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The floor staff were great folks. I miss the relationships I built there over the years. Used to be a good environment to learn different areas and move around.

Cons

Multiple layoffs and outsourcing have decimated morale beyond recovery. All upper management are new, i.e. less than three years there; the older ones bailed. Company is running too lean to promote from within, and veteran staff continue to leave in droves.

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5.0
Jun 3, 2026
Recommend
CEO approval
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Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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