Poor management structure and environment, but with excellent products and commission scales. - Insurance Sales Agent Kemper Employee Review

3.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great commissions on their products. Products are strong policies comparative to other firms' products. Freedom to set your own pace/schedule. Leads are provided by the company based on your percentage of the office's total production. Great people to work with overall.

Cons

Regional offices have in/out groups, and if you're not in, you don't get leads. More specifically, management will tell you if you're not producing, you don't get leads. This is problematic because if you don't get leads, it's incredibly hard to produce, and once you reach this point, you're put in the "out" group and the only support you'll receive is offhanded remarks like, "make more phone calls" with the 3-5 year old leads they give out in substitution for newer leads. They give these newer leads to the top performers. This creates a very wide gap between the successful and not-so-successful agents.

Explore other reviews about Kemper

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

See reviews by: Helpful|Rating|Date|All