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Ken Garff Automotive Group

Engaged Employer

Ran Away!!! - Anonymous employee Ken Garff Automotive Group Employee Review

1.0
Sep 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there is almost always overtime. Unlimited coffee/hot chocolate. Different cars to drive.

Cons

My first day the manager of the ken garff auto repair shop in slc, he told me that I needed to make sure to document everything I do because people will back stab me. Management told me that!! I was a assigned a desk for my data entry, following up with customers but the auto repair supervisor would always sit at my desk and I couldn't get any work done. Not to mention the front supervisor she shouldn't be in that position. I would be following up with customers and calling to remind them of their auto body appointment and if someone would come to my desk and ask me a question she would than follow after them to my desk and tell me to do my work when I was just answering questions of fellow co workers. I told the head store manager and he says he knows. He gets a lot of complaints about his front manager about her micro managing. Which it got so bad that i was following up with customers and I had dialed the number and I had to hang up because she started talking to me on how I needed to do my job which I was doing and had to stop because of her. The language at this shop isn't professional either. The f word is used so much it's a common background noise. The hr department is a laugh from the lack of support for everyone on the main level working. I would not want any of my family members working here! I wouldn't want my kids working here and I don't know how they keep track of all the car keys in such a disarray and I would never trust them to work on my car!!!!!!!

Explore other reviews about Ken Garff Automotive Group

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity and the managers are very friendly

Cons

Very hard to advance and limited earning potential in some areas

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Ken Garff provides a good opportunity to get your foot in the door in customer service or a call center environment . If you have previous experience, the learning curve will be much shorter than other candidates. They provided structured training along with a nesting period. You will be assigned a team leader and a team, who will make you feel supported and hear. Overall, a good experience and there are many seasoned agents across the teams that will be able to answer your questions or assist you if you need it.

Cons

Insurance costs could be a bit pricey.

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