Pros
They are trying. Trying to get better, trying to be better, and starting to focus their attention on the employees that make the company a place where people want to shop. There is a lot of growth opportunity in almost every department, and if not at the current dealership, there is always another in the Garff family. I only worked there for 8 months and covered many empty roles and was promoted twice to new positions in my short time working at my dealership.
Cons
They are the typical large dealer in the automotive industry. They are trying to put more focus on their employees by comparing themselves to companies outside of their industry. They want the success and reputation of Google or Apple, but don't want to do any of the things that make those companies ones employees want to work for. The pay plan is crap, the dealerships and managers all place nice to whomever is above them, and completely disregard issues bringing departments down so their supervisor doesn't replace them. They are definitely not a bad company, but what they say is different than what you get. From my first day to my last day, it never ended up being the way that I was recruited/interviewed/promised. There was constant turnover due to how the company and dealerships operate, not due to the nature of the work or employee. The pay is pretty standard for the auto industry, but it's crap for what they preach. Each department is left with a manager to handle pay structures, scheduling, etc. Which would be fine except managers have so many responsibilities that promised raises, scheduling, etc get lost and forgotten. My manager finally gave me a raise after months and months of telling me he was going to make sure my family and I were taken care of. Once it finally went through and we sat down to write up the increase, I realized he had no clue what I was making and thought it was much less than what he had originally hired me under. There was constant talk of people looking for new companies to work for. We had one employee get fired (while already being severely understaffed), then told there was not any room in the budget to replace the employee or hire new ones. Leaving the current employees to increase their workload. By the time I put in my two weeks, I had been covering 2 to 3 different job duties that weren't part of my current role, but I was forced into covering since I had been promoted from those positions since being hired by Ken Garff.
