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Ken Garff Automotive Group

Engaged Employer

We don’t hear you - Customer Service Representative Ken Garff Automotive Group Employee Review

1.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, alright benefits, and small monthly bonus

Cons

Typical toxic call center that uses words like “family” to hide their high turnover rate. They love giving out more work without compensation. The whole “we hear you” campaign and their company values seem like a cruel joke. They ask for your feedback but won’t do anything with it. Feels like if you’re not close to the managers, or aren’t willing to kiss up to them, there’s not much room for advancement. Good stats don’t mean much if you’re not “team player”. There’s better jobs out there despite how good this one pays.

Explore other reviews about Ken Garff Automotive Group

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity and the managers are very friendly

Cons

Very hard to advance and limited earning potential in some areas

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Ken Garff provides a good opportunity to get your foot in the door in customer service or a call center environment . If you have previous experience, the learning curve will be much shorter than other candidates. They provided structured training along with a nesting period. You will be assigned a team leader and a team, who will make you feel supported and hear. Overall, a good experience and there are many seasoned agents across the teams that will be able to answer your questions or assist you if you need it.

Cons

Insurance costs could be a bit pricey.

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