Dead end job at the call center in Los Angeles. - Anonymous employee Keolis Employee Review

1.0
Feb 14, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

consistent hours 35 to 40 a week, Birthday treats once a month

Cons

Lack of communication amongst the upper management. Broken or dirty equipment. Lack of office supplies. A problem only get fixed when there's a huge complaint by a client or customers. Stressful environment and the supervisor relationship with employees are unprofessional. Small break room. Getting paid every 3 weeks although it say bi weekly, pay period ends every 2 weeks and the it takes 5 business days to receive your check even with direct deposit.

Explore other reviews about Keolis

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I found that the support from corporate was great. They were present and responsive when there were questions or issues. The team on the ground was the best!

Cons

Vacation and health benefits could be more generous.

1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my coworkers. I also enjoyed learning about the software and the position. I learned a lot there!

Cons

When I came in, it was because they needed someone ASAP who was capable of adapting quickly, and I did (which surprised even me since it's chaotic over there). They appraised me for my performance so much because the candidate who came before me stayed less than a week. The position was challenging, but I was not afraid and preferred it that way!! I thought I had the job because there was no indication otherwise. I had another offer, and before rejecting that offer, I double-checked my performance, and everything was good!!! Guess what, they were just buying time for the candidate they selected within, I thought it was because of my performance, but they asked me to train that person so, it was not performance-based but corporate games.

4
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