A family run business that likes to think it's corporate - Anonymous employee Kessler Collection Employee Review

1.0
Oct 14, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Initially the hotel is beautiful, but as time passes, you can begin to see the flaws. Met some friends that I will have for life.

Cons

They don't live up to their "Kessler Cares" philosophy and things are constantly changing. From employees, to management, to how they think they want things done/addressed. Anytime Corporate came to visit, everyone became very uneasy wondering if they were next on the chopping block. I've always been an over-achiever, but here I just came in, worked as under the radar as I could, and went home ... The potential for growth has happened for a rare few, but most employees don't make it that long.

Explore other reviews about Kessler Collection

5.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Serving as General Manager at the Grand Bohemian Hotel Mountain Brook has been an incredibly fulfilling chapter in my career. Over the past year, I’ve experienced a remarkable balance between professional growth and personal well-being. I’m proud to lead a team that’s not only talented but genuinely collaborative and inspiring. The unwavering support from our corporate leadership has empowered us to elevate the guest experience and strengthen our culture. It’s been a journey defined by purpose, passion, and progress.

Cons

Some modification to benefits on the medical side would be good. Otherwise very happy.

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Similarly very diverse seemingly wonderful culture

Cons

I was hired at almost 2 dollars less than the people that were hired a week before and a week after me. Evem with 5 plus years in hospitality. Within 3 days I was degraded in front of a guest. So bad that they wrote about their experience. Nothing was done. After a meeting with H. R the person who actually did the degradation try to retaliate against me. And said that I threatened and made them feel unsafe.. you can try to pull the anger man card. So after checking cameras and doing their investigation, I'm still employed. I still work with this person. I don't feel safe because this person has lied on my name. Once and I'm sure we'll do it again. How is this allowed to happen with HR? And all the established rules and regulations

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