Teller review - Bank Teller KeyBank Employee Review

3.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, getting to work bank hours, participation in Neighbor's Day community service, and opportunity for mobility within the company are all great parts of working for Key. They also really stress diversity and inclusion in the work force which is very admirable and makes for a great work environment!

Cons

Sales goals for tellers are high and difficult to achieve, and they do affect whether or not you keep your job. Key also has a high turnover rate, so there is a medium amount of substituting at other branches. The hourly pay is also less than what other banks or credit unions offer.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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